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Privacy Policy

Omni Online Services Pty Ltd
 Suite 206, Level 2
332 Oxford Street
Bondi Junction, NSW 2022
+61 (2) 8007 7581

ABN 85 166 531 719
online@omnionline.com.au

Last updated: 5 September 2025

Omni Online (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose and store your information.

1. What information we collect

When you interact with us, we may collect the following types of personal information:

  • Your name, business name, job title and contact details (email address, phone number, postal address).
  • Information you provide through our website, LinkedIn lead generation forms, or when you contact us.
  • Any additional information you choose to share with us in relation to our services.

We do not collect sensitive information unless it is reasonably necessary for our business activities and you have consented.

2. How we collect your information

We may collect personal information when you:

  • Complete a form on our website or LinkedIn lead generation ads.
  • Communicate with us via phone, email, or social media.
  • Engage us to provide digital marketing services.

3. Why we collect your information

We collect and use your personal information to:

  • Provide our digital marketing services to you and your business.
  • Respond to your enquiries and communicate with you.
  • Send you marketing communications (via email or SMS) about our services, if you have opted in.
  • Improve our website, services and client experience.

You may opt out of receiving marketing communications at any time by following the unsubscribe instructions or contacting us directly.

4. Disclosure of your information

We may disclose your personal information to:

  • Our employees, contractors, and trusted service providers who assist us in delivering our services (e.g. IT providers, marketing platforms).
  • Legal or regulatory authorities if required by law.

We do not sell or rent your personal information to third parties.

5. Storage and security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Overseas disclosure

Some of our service providers may store or process personal information outside Australia (for example, cloud hosting or marketing platforms). Where this occurs, we take reasonable steps to ensure your information is handled securely and in compliance with the APPs.

7. Access and correction

You have the right to request access to the personal information we hold about you, and to request corrections if it is inaccurate, out-of-date, incomplete or misleading. To do so, please contact us using the details above.

8. Cookies and website use

Our website may use cookies and similar technologies to improve your browsing experience and help us understand how our site is used. You can disable cookies in your browser settings, but this may affect functionality.

9. Complaints

If you believe we have breached the APPs or mishandled your personal information, please contact us at online@omnionline.com.au. We take privacy complaints seriously and will respond within a reasonable timeframe.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

10. Updates to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.